![]() To do so, select the Automatically set the options to update the Refund Infoline status to “Client Package Ready” when checks are printed check box. ![]() ![]() You can have ProSeries Express Edition update the “Client Package Ready” status automatically when you print your client’s refund check. In the Refund Infoline dialog box, select the Enable your clients to receive e-file and bank product status from the ProSeries Express Refund Infoline check box. If you want to use the Refund Infoline, you can sign up in one of two ways: (1) you can opt‑in during the Options Setup Wizard when you install ProSeries Express Edition, or (2) go to the Tools menu, select Options, then select Refund Infoline. This system allows the user-friendly, automated and secure reset of your own password or the password of delegate accounts. If you have questions about returns that have failed conversion or transmission, check your Conversion log or Transmission log.
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